STAFF SUPPORT SPECIALIST

Reports to: Operations Manager
Time: 32 hr. per Week

Requirements:
This is a paid position, and must be legally eligible to work in the U.S.A.
Must provide references.
Work on-site.
Purpose of Position:
The Staff Support Specialist is responsible for primarily assisting the Operations
Manager and secondarily all other staff administrative, problem-solving, and
resource support with excellence, proficiency and timeliness to assist them in
running smooth departments and projects for the benefit of The Hospitality Center and the mission.
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Essential Duties and Responsibilities:
● Providing initiative and consistent communication among staff to assist their daily,
weekly, and regular needs per department.
● Oversee the data entry processes through management of automatic systems,
manual input, and analyzing clientele trends. Improve systems as necessary.
● Assist the Operations Manager with day-to-day tasks & projects.
● Perform administrative tasks such as process payments, answer phone calls, greet
guests, accept mail, and more.
● Support the Communications Coordinator through regularly adjusting & updating
marketing channels such as website, social media, and mass mailings.
● Manage the buildings’ rental requests and be the main contact with guests.
Intern Signature

 Qualifications & Desired Skills:
● Willingness to work some weekend events.
● Proven ability to manage high volume of tasks every week.
● Must be able to problem solve and relieve supervisors of tasks.
● Demonstrated experience organization and communication skills.
● Associate’s degree or higher.
●Customer service and interpersonal skills. Greeting guests warmly and
professionally.
●Intermediate software skills with mass mailing, database (CRM) systems, website
design, Microsoft Word & Excel
●Values excellence in their work.

.Send a cover letter and resume to info@thehospitalitycenter.org explaining your interest and
fit for the position.●Values excellence in their work.